What to do when a reward offer changes or expires
Separate a new listing from the terms you saved for an already activated attempt.
Keep your original terms
Save the campaign name, reward, goals, activation time, and deadline before starting. A current listing may change after you activate an offer. Your saved record helps establish what was displayed at the time.
Check your active activity
Look for the original campaign in your account’s activity or progress view. Do not restart through a new listing merely because the public rate changed. A new activation can have different conditions and returning-user restrictions.
Use the right support route
If the active terms are unclear, ask the campaign’s stated support route with your evidence. Describe the mismatch precisely and avoid assuming a current maximum or expired headline controls the original attempt.
Example: a directory now shows $20 where your activated task showed $30. Save both screens and the activation record; do not claim either figure is automatically payable without checking the active campaign.
Keep exploring
Before you commit
Saved activation terms
Save the campaign name, reward, goals, activation time, and deadline before starting. A current listing may change after you activate an offer. Your saved record helps establish what was displayed at the time.
Active campaign status
Look for the original campaign in your account’s activity or progress view. Do not restart through a new listing merely because the public rate changed. A new activation can have different conditions and returning-user restrictions.
Specific evidence for support
If the active terms are unclear, ask the campaign’s stated support route with your evidence. Describe the mismatch precisely and avoid assuming a current maximum or expired headline controls the original attempt.
Sources and terms: TopCashback explanation · Rakuten tracking guidance · CFPB bank account guidance. Advertiser-specific conditions take precedence.