Reinstalling a game during a reward offer
Reinstalling or moving devices can affect the identity and tracking of an active game campaign. Check the rules before changing your setup.
Save account and campaign details
Record the game account ID, current milestones, activated offer, and device. Keep screenshots of tracked progress. These records help explain an issue if an installation change disconnects the activity trail.
Check the permitted device route
Read whether the campaign requires one device or operating system. A version offered for another phone is not proof that switching is allowed. Ask the support route listed on the campaign when the terms do not explain a necessary change.
Avoid starting the campaign again
A fresh install can still belong to a returning player. Do not assume reinstalling creates a new qualifying attempt. Continue only when you can preserve the eligible account and the campaign permits the change.
Example: moving an active Android campaign to iOS may put you outside the original device conditions even when your game progress follows your account.
Explore saved examples
Catalogue examples, not verified current payout promises. Confirm the reward and full conditions in your account.
Keep exploring
Before you commit
Save current progress
Record the game account ID, current milestones, activated offer, and device. Keep screenshots of tracked progress. These records help explain an issue if an installation change disconnects the activity trail.
Check device restrictions
Read whether the campaign requires one device or operating system. A version offered for another phone is not proof that switching is allowed. Ask the support route listed on the campaign when the terms do not explain a necessary change.
Keep the eligible account
A fresh install can still belong to a returning player. Do not assume reinstalling creates a new qualifying attempt. Continue only when you can preserve the eligible account and the campaign permits the change.
Sources and terms: TopCashback explanation · Rakuten tracking guidance · CFPB bank account guidance. Advertiser-specific conditions take precedence.